Shipping policy

Shipping Policy

We aim to make the ordering and delivery process as easy as possible for our customers. If you have any questions or encounter any issues, please feel free to contact our customer service. Below, we explain how your order is processed and delivered.

Shipping Costs

Shipping costs will be calculated at the checkout. We aim for the fastest and cheapest way possible to get the products on delivered at your doorstep!

Important notice: Any import taxes or duties are on the customer.

Shipping Your Order

Found the perfect product on our website? We understand you want to enjoy it as soon as possible! That’s why we process and ship your order as quickly as we can.

Here’s what to expect:

Orders are processed within 1-2 business days after being placed. The cut-off time for same-day processing is 5:00 PM. Orders placed on Friday evening or during weekends may take slightly longer.
After processing, your order will be shipped from The Netherlands. Delivery takes an average of 3 to 10 business days.

NL, BE, DE, will take 1-5 business days for shipping. Other EU countries will take 5-10 business days for shipping. Outside EU countries will take 10-15 business days for shipping.
Once your order has been placed, you’ll receive a tracking code via email within a few days. This allows you to follow your shipment via our tracking partner. More information is available on our Track & Trace page.

Delivery

Once your order is delivered, it’s time to enjoy it! However, if something goes wrong and you wish to exchange or return the product, please visit our returns page.

Damaged Product?

That's unfortunate! Sometimes products may be damaged during transit. In such cases, we’ll send you a replacement free of charge the first time. Unfortunately, we do not issue refunds for the first occurrence. If the issue happens a second time, we will refund you the full purchase amount.

Order Process

Ordering from (clients website name) is incredibly easy:

Visit the product page and click "Add to Cart".
Check that you’ve selected the correct variants.
Click "Proceed to Checkout".
On the information page, enter your shipping details and confirm they are correct.
Continue to the Shipping page, where you’ll see that all deliveries are completely free — our way of thanking our customers.
Proceed to Payment, where you can choose from the following secure, SSL-encrypted payment methods:

Credit Cards (Visa, Mastercard, Maestro, American Express, Union Pay)
PayPal
Klarna
IDEAL

After selecting your payment method, click "Complete Order" and follow the instructions to finalize your purchase.

If you encounter any issues during checkout, please don’t hesitate to contact us at info@bayunathelabel.com

Lost Package?

If a package is lost or cannot be delivered for logistical reasons, we will always resend the package before proceeding with a refund. If the order has not been received within 60 days of shipping, a full refund may be issued.

Missed Delivery or Post Office Pickup

If the package is not accepted or not collected from the post office and is returned to the courier, we reserve the right to deduct €15 from the refund amount.

For all other questions, feel free to contact us:

📧 Email: clients info@bayunathelabel.com
💬 FAQ page: Click here