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Orders
Below are some common questions about orders
How do I make a purchase?
Simply browse our collection, select your favorite items, and add them to your cart. Once you're ready, proceed to checkout, enter your shipping details, and complete the payment. You will receive an order confirmation via email.
How do I know if my order is confirmed?
After completing your purchase, you will receive a confirmation email with your order details. If you do not receive an email within a few minutes, please check your spam folder or contact our customer support at info@bayunathelabel.com
Can I change my shipping address after my order is placed?
If your order has not yet been processed for shipping, we may be able to update your shipping address. Please contact us within 1 hour on info@bayunathelabel.com of placing your order. Once the order has been shipped, we are unable to make changes.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Where do you ship from?
We ship all orders from the Netherlands.
Which countries do you ship to?
We ship worldwide. Shipping costs and delivery times depend on your location. Shipping costs vary by country and are calculated at check-out.
How long does delivery take?
We ship within 1-2 business days
Delivery
Europe: 2-5 business days
Rest of the world: 5-10 business days
How can I track my order?
Once your order has been shipped, you will receive a tracking link via email.
Can I cancel or modify my order?
Orders can only be modified or canceled as long as they haven't been send.
What is your return policy?
We accept returns within 30 days of delivery if the product is unused and in its original packaging. The return shipping costs are the responsibility of the customer and before returning you have to notify us on info@bayunathelabel.com
Please check our Return and Refund policy here!
My item arrived damaged, what should I do?
Please contact our customer service immediately with photos of the damage, and we will arrange a replacement. info@bayunathelabel.com